At Graffit Store, we prioritize your satisfaction. If you are not completely happy with your purchase, we offer a hassle-free return and exchange process within 7 days of receiving your order.
Eligibility for Return & Exchange
- Items must be unused, unwashed, and in their original condition and packaging.
- Tags and labels must be intact.
- Returns must be initiated within 7 days of delivery.
- Only regular priced items are eligible for return or exchange. Sale or discounted items are not returnable.
Non-Returnable Items
- Perfumes, innerwear, and customized products
- Items purchased on sale or during promotions
- Products damaged due to customer mishandling
Process for Return/Exchange
- Email us at graffitstore.com or WhatsApp us at +92 370 2035179 with:
- Order number
- Reason for return/exchange
- Photos of the product (if defective or incorrect)
- Once approved, send the item back to our warehouse. Return shipping costs are paid by the customer (unless the product was defective).
- After inspection, your exchange item will be shipped or refund processed within 5-7 business days.
Refunds
- Refunds (if applicable) will be issued as store credit or through bank transfer (if product was defective or incorrect).
- Shipping charges are non-refundable.
Important Notes
- GraffitStore.com reserves the right to reject returns that do not meet the criteria.
- Please ensure proper packaging to avoid damage in transit.
For any queries, contact us at:
📧 graffitstore.com
📞 +92 370 2035179
Graffit Store – Redefining Style, Redefining Trust.